Internal Policy

Camping Village Bella Italia Sardinia Rules and Regulations

The Bella Italia Sardinia Rules and Regulations have been established to ensure that everyone can enjoy the facilities in a consistent, orderly, calm and peaceful manner. By staying at the campsite, you fully accept these Rules and Regulations. Failure to comply with these Rules and Regulations and any additional instructions from the Management shall result in the offender being removed from the campsite and the incident being reported to all national and international tourism organisations, as well as to the public authorities if the non-compliance could potentially constitute a criminal offence. Guests must also comply with all the specific instructions displayed on signs throughout the campsite area.

1. Acceptance

In order to enter and stay on the campsite, each individual must be registered. Upon arrival, each guest is required to provide an identity document for registration and to check the accuracy of the registration details, promptly giving notice of any discrepancies or changes. Guests will be issued with a Personal Pass, which must be presented upon request by the staff responsible for checks, and a Car Pass, which must be displayed on the left-hand side of the front windscreen. Admission to the campsite is subject to the Management’s consent. Should an inspection reveal that the number of persons exceeds that declared, the Management will charge the daily rate, increased by 50%, for each undeclared person, starting from the day of registration; the entire household will then be asked to leave the campsite. VISITS to campers are permitted from 10:30 a.m. to 8:00 p.m. and only after receiving permission from the Management. If permitted, visits are free of charge for up to one hour; after this time, visitors are required to pay the daytime rate for adults and/or children, depending on age. The Management reserves the right to deny admission to visitors. During the high season, visits must be booked in advance. Minors are permitted on the campsite only if accompanied by their parents or by adult relatives. Children must be accompanied at all times when using the various facilities and toilets. Parents are directly responsible for their children.

2. Reception

The reception is open from 8:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 10:00 p.m. Payment desk hours are: 8:00 a.m. – 1:00 p.m. and 3:00 p.m. – 8:00 p.m. Guests are required to observe and familiarise themselves with the reception opening hours. 3. PITCHES Guests may arrive at their pitch from 10:30 a.m. Guests must check out by 12:00 p.m.; after this time, an additional night will be charged. Between 1:00 p.m. and 3:00 p.m., and between 11:00 p.m. and 8:00 a.m., during quiet hours, the allocation of pitches is suspended. The choice and allocation of pitches are at the Management's discretion. On each pitch, only one caravan may be set up, or alternatively, one motorhome or one tent for a maximum of six people, in addition to one vehicle (car or motorbike) included in the price, which must be parked in the designated areas. For reasons of health and hygiene, campers are required to keep the space allocated to them perfectly clean and tidy. Guests are not permitted to occupy pitches in order to reserve them for relatives or friends. It is not permitted to rent out caravans parked on the campsite.

3. Bungalows & Accommodation

Accommodation is available from 5:00 p.m. on the day of arrival and must be vacated by 10:00 a.m. on the day of departure; after this time, an additional night will be charged. The price includes the accommodation, electricity, water, gas and parking for one vehicle only. Final cleaning is mandatory and costs €30.00. Provision of towels and bed linen: €24.00 for a double set, €12.00 for a single set. A mandatory security deposit of €100.00 in cash is required. This amount will be fully refunded at check-out, subject to an inspection of the condition of the accommodation and excluding any damage. The keys to the accommodation must be handed in at Reception, where the items provided for use will be inspected (to avoid unpleasant discussions, please report any damage caused accidentally, etc.).

4. Rates

Rates are per day, regardless of the time of check-in. The payment receipt must be shown to the control staff upon exit. If a customer wishes to receive visitors, they must inform Reception in advance. If the guest’s stay exceeds one hour, the rate indicated on the price list must be paid. Tourist tax payable on arrival.

5. Cancellations

Early departures and late arrivals cause significant disruption to the organisation and loss to the Management. In the aforementioned cases, the Management is obliged to charge for the entire booked period, even if it is not used.

6. Cars

It is strictly prohibited to drive any motorised vehicle (including mopeds) within the campsite area. Vehicles may only transit through the campsite area for loading and unloading purposes, at a maximum speed of 5 km/h. In any case, vehicle traffic is prohibited between 1:00 p.m. and 3:00 p.m. and between 11:00 p.m. and 8:00 a.m., or at other times as notified by the Management from time to time. It should be understood that the unauthorised parking of cars and motorcycles within the village is prohibited. It is also prohibited to park on the pitches, near the restaurant or outside the designated parking areas. Motorcycles, cars and any other vehicles must be parked in the designated parking area.

7. Dogs and other pets

Dogs are permitted. They must be kept on a lead at all times. To attend to their needs, they must be taken outside the campsite area, and the appropriate equipment (brush and bag) must be used. Pet owners must declare their pet at check-in and present a health certificate. It is strictly prohibited to bring dogs into the swimming pool area. The owner is fully liable for any damage caused to property or persons by their pets.

8. Fires

It is strictly forbidden to light fires. The Management authorises the use of the masonry barbecues located within the specially equipped areas of the campsite. However, their use is prohibited on windy days. Furthermore, barbecues must be supervised at all times.

9. Laundry facilities

Washing machines and dryers are available in the service blocks.

10. Useful numbers

Useful numbers in the event of an emergency are displayed on the notice board.

11. Plants

It is strictly forbidden to cut and/or damage plants, shrubs or even just branches of the existing vegetation, to drive nails into them, to pour hot water near them, to introduce detergents into the soil, or to tie strings between trees for any purpose.

12. Swimming pool

Campsite guests are requested to carefully observe the rules governing the use of the swimming pool. The campsite has a large swimming pool and a smaller one for children; the use of swimming caps is mandatory.

13. Cleaning

Rubbish must be properly sorted, placed in the appropriate bags and deposited at the recycling points located on the campsite. It is strictly prohibited to dispose of rubbish bags and bottles in the waste bins located in the toilets and in the bar. Paper waste must be placed in the designated bins. We kindly ask guests to leave the toilets and washbasins clean. Guests are not permitted to enter the bathrooms during cleaning operations. Linens and dishes may only be washed in the designated sinks. After use, sanitary facilities, sinks and showers must be left in the condition in which you would expect to find them.

14. Liability

Beyond the limits and circumstances set out in the Italian Civil Code and other relevant Italian laws, the Campsite Management shall not be liable for the loss of guests’ belongings and/or valuables, for damage resulting from falling trees or branches, gusts of wind, accidents at sea, damage to or theft of cars in the car park area, or similar occurrences. EACH CAMPER IS RESPONSIBLE FOR LOOKING AFTER THEIR OWN BELONGINGS. Items found on the campsite must be handed over to the Public Safety Authorities or to the campsite management so that they can be returned to their rightful owner.

15. Electrical connection – miscellaneous

Electricity may only be used for lighting and for operating a refrigerator. Any temporary interruption of power to the sockets will be restored during staff working hours. It is strictly forbidden to open the cabinets or to tamper with or modify the electrical connection points or the fire hydrants, subject to a penalty of immediate expulsion from the campsite. Management staff may carry out checks at any time. A three-core, earthed, waterproof cable (in accordance with EEC standards) is mandatory. A maximum of 6 amperes per connection is permitted. For safety reasons, guests must refrain from erecting ANY TYPE OF FENCE or screen, installing fixed structures of any kind, or laying wires within the pitches. Unauthorised structures will be removed without notice. By law, it is strictly prohibited to bury the pipes of caravan drains and sinks, to dig pits around tents, or to pour boiling, salty or waste liquids onto the ground. It is strictly forbidden to damage the plants or the campsite’s equipment, or to light open fires. IT IS ALSO PROHIBITED TO: - Tamper with electrical installations; - Bring firearms of any kind or other offensive items onto the campsite; - Install swings, screens, etc., under awnings or trees; - Display banners, posters or any other material that may offend the sensibilities of others; - Wash vehicles on the campsite; - Charge electric vehicles.

16. Quiet and order within the village – authority of the security guards on duty

Between 1:00 p.m. and 3:00 p.m. and between 11:00 p.m. and 8:00 a.m., any noise that may disturb the guests’ rest, including a raised voice, is prohibited. During quiet hours, all disruptive noise is prohibited, including noise caused by the pitching or taking down of tents. The use of radios and televisions is permitted with the utmost moderation and, in any case, in strict observance of the quiet hours, during which they may only be used with headphones. The use of electric and/or electronic musical instruments at pitches is prohibited. MOTOR VEHICLES may not enter the village before 8:00 a.m. Anyone wishing to complain about the behaviour of other guests is requested to report it to the Management, which will take the appropriate action. IT IS STRICTLY FORBIDDEN TO TAKE THE LAW INTO YOUR OWN HANDS. In accordance with the laws of the Italian Republic currently in force, the Management reserves the right to expel, without prior notice, any person who fails to comply with the Site Rules or who is responsible for acts of vandalism or harassment. All campsite staff, who carry appropriate identification, are required to ensure that everyone complies with the Rules and Regulations.

17. Services: multi-purpose tennis courts and shopping centre

The shopping centre includes a restaurant-pizzeria, a mini-market, and a snack bar with a television. The tennis courts, five-a-side football pitch and mini-golf course may be used freely, provided that guests treat the facilities and other guests with respect. Equipment can be hired from the bar.

18. Beach

It is strictly prohibited to swim when the sea is even slightly rough or choppy. The Management accepts no liability in the event of non-compliance with this provision. It is prohibited to store boats, dinghies or trolleys on the beach. It is also strictly forbidden to light fires. These prohibitions are also set out in the current regulations of the relevant Harbour Master’s Office.

19. Amendments to the Rules

The Management reserves the right to amend these Rules and Regulations at any time, which shall be displayed on the campsite on a dedicated notice board, in order to ensure that everyone can enjoy the facilities in the best possible way at all times. We thank you for your valued cooperation and wish you a most enjoyable stay.
The Management